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Your ability to effectively work from home is more important now than ever before. With many companies deciding to permanently move their entire workforce to home offices, reliable IT support is crucial when it matters most.
HomeWorkerIT is part of Business Software Solutions. We have been providing IT services to businesses since 1982. Cybersecurity plays a major role in how we support our clients.
You will be asked to verify that you understand the "Support Agreement" emailed to you prior to receiving support. Be sure to read through this prior to your call.
We recommend you stay available in case we need:
We access your computer system via a code provided through software that will connect our systems over the Internet. There are certain issues we cannot resolve, like those involving your system's hardware.
Click on the "SCHEDULE" button below to choose a time and date for your service.
You'll receive an email confirming your service appointment. On the date of your appointment, one of our technicians will call you at your appointed time.
Our technician will need to virtually access your computer in order to assess and remedy your situation. The technician will walk you through the short process over the phone. Don't worry, it's not hard to do. Once you've allowed the technician access to your system, you'll be able to watch them work. Note: You'll need internet access and you won't be able to use your computer during this time. You'll be walking the technician through the problems you've been experiencing, while they explain what they're doing and the likely cause.
Good News, you're back to work!
Most computer problems are relatively simple to fix remotely. However, virtual service is limited in the problems it can solve. If the issue is hardware related, you'll be given counsel on how to proceed.
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